Corporate Social Responsibility
Corporate Social Responsibility
Being part of CSR means taking care of society within and outside of the company. For us at Velez Managed Services, the planet, charity, employees and customer service are all very important to us. Also, providing excellent client support that concentrates on treating clients well, addressing questions and always striving to exceed their expectations. This approach assists us with building meaningful connections with our partners and clients. Being at the forefront of global managed services means doing right by the customer, first time, every time. It is critical to guarantee a positive client experience, so we can build our clients loyalty and affinity.
Thinking of employee’s in the same way – as customers – improves both key business outcomes and employee wellbeing. To cooperate with this, we at Velez aim to provide employees with a host of benefits and activities ranging from health insurance to up to 4 out of city trips per year. We ensure to follow the corporate wellness market place which began decades ago with a highly specific focus on employee physical health and safety. Not only that, but at Velez equal rights is a priority for us. We achieve this by ensuring everyone is treated equally and has access to the same opportunities.
At Velez, we are very conscious of the need for waste management and the protection of the environment. Through powerful waste administration strategies we’ve been able to decrease our paper and plastic waste, provide employees with filtered water and have the ability to work from home. We have introduced recycling bins into all of our offices which are divided into general, metal, plastics, and paper.
Great client support revolves around cautiously tuning in and taking care of your clients’ needs and wants. We always make sure to provide patience and consistency, adaptability, clear communication, and a positive work ethic. For us, clear communication and transparency are a must, ensuring you are kept informed about the process and receive regular updates until a project is complete. Customer success is integral to the success of the company, so as we help customers succeed, we do too.
Velez regularly makes corporate donations to various charities. This has ranged from donating meals for struggling families, to support school children’s education, to encouraging staff to donate clothes and other items they no longer need. We believe every little bit helps, and we aim to make a difference to those around us as much as we can.
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