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CSR

Corporate Social Responsibility

BUSINESSES CANNOT BE SUCCESFUL WHEN SOCIETY AROUND THEM FAILS.

Being part of CSR means taking care of society inside and outside of the company. For us at Velez Managed services, the planet, charity, employees, and customer service, are very important. Also, for Velez Managed Services, extraordinary client support concentrates on treating clients well, addressing questions, and surpassing their expectations. This approach assists us with drawing in clients and construct solid connections. Being at the forefront of global managed services means doing right by the customer, first time, every time. It is critical to guarantee a positive client experience, so we can build our clients loyalty and affinity. 

Employees

Thinking of employees in the same way—as customers—may similarly improve both key business outcomes and employees’ experience. To cooperate with this, we at Velez, aim to provide employees with a host of benefits and activities starting from basics such as health insurance, health, and safety set within the working environment, up to four out of city trips per year for employeesFollowing the corporate wellness marketplace which began decades ago with a highly specific focus on employee physical health and safety. We at Velez are very keen on keeping equal rights as a priority. We achieve doing this by treating each other as our friends no-matter if the other person is a team member or customer. 

Waste Management

Velez being conscious of the need for waste management and the protection of the environment through powerful waste administration strategies we decreased paper and plastic waste, provided employees with filtered water, and have the ability to work from home.  

We have introduced into our offices recycling bins divided into general, metal, plastics, and paper. We know that if we reduce, reuse, and recycle we are helping the environment heal and letting nature take its course. 

Customer Service

Great client support revolves around cautiously tuning in and taking care of your clients’ needs and wants. We have and still make sure to provide, patience and consistency, adaptability, clear communication, and work ethic. For us, maintaining a good reputation and satisfying every client is a must. We do this by listening to clients’ needs and requests, fulfilling them to their standards, and where possible even overdelivering. 

Clear communication and transparency are a must while making sure all are informed about the process and updated frequently until completion of the requested task. Customer success is integral to the success of the company, so as we help customers succeed, we do too. 

Charity

Velez as a company decided to make corporate donations to needy charities. 

We have donated to help others in need, by providing meals for starving families and small gifts to brighten a child’s day. Our staff is encouraged to donate clothes that we no longer need.  

We believe that every little bit helps, and we want to make a difference in the lives of individuals around us as much as we can.

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