Extending your IT Warranty made easy
With technology becoming more expensive by the day, it is important to keep the assets you have got, up to date and in the best conditions. To achieve business continuity, it is essential to make good decisions, including those to do with technology. Businesses in 2021 rely heavily on the assets they use, from staying in contact with their team and external contacts, to staying online and up to date with their website and social media, IT assets play a large role in how successful a business can be.
This article is IT Services made easy: What does extending your warranty mean for your business?
If your business is not involved in Third-Party Maintenance Services, it is a long way behind everyone else. Third-Party Maintenance Services, in simple terms, are a team of engineers who can solve the IT issues you have (or prevent them from happening with continued maintenance) within the time you want, and within your budget, through the form of an SLA. Their job is to ensure your business has increased uptime, allowing your company to grow. Third-Party Maintenance providers supply the solutions to the IT issues your organization has.
What is an extended warranty?
Extending the warranty of your IT assets means extending the amount of time the asset it covered by maintenance, including updates, monitoring, repairing faults and preventing future defects. It is well known that a new asset comes with a warranty- the amount of time the Original Equipment Manufacturer will provide you with support and updates. After this time, the asset is usually working as well as knew, however, many believe this is the end of the products life cycle and invest in a new asset. However, extending your warranty is an option… well almost.
Third-Party Maintenance Providers can “extend the warranty” of your IT assets by providing the maintenance you no longer receive from your OEM. Although this isn’t extending the warranty through the EM, you can receive the same support and maintenance elsewhere, and easily. Managed Services Providers have skilled engineers available to work with almost all OEMs, meaning you don’t need to worry about finding a company that is compatible with the assets you own.
What are my options?
It has been researched that you can save over 60% of maintenance costs by opting for managed services. When your OEM no longer provides support for your assets, there are 3 main options: invest in new assets which can be costly and unnecessary, carry on using said assets hoping they don’t break, or invest in maintenance from a managed services provider.
Your first though may be to use the assets with no extra costs for maintenance, after all they are still fairly new and won’t break right? This would be the straightforward answer.
However, this isn’t always the case. In fact, this is almost never the answer. The issue with having no support from an OEM or TPM provider is technology is unreliable- as much as we hate to hear it. Technology only works as well as we treat it and can be unreliable at times. Whether you have the newest asset or the oldest, when receiving no support from an OEM or Third-Party Maintenance Provider, your asset won’t be updated to keep up with the constantly modernizing world, and in the case it does break, you’ll have to spend a lot of money to repair it, especially for larger assets such as servers.
When receiving support from a TPM provider, you will receive all updates needed as soon as possible, have your assets repaired at no extra cost and receive any advice you need almost instantly. TPM Providers are the experts and will take the pressure of managing IT hardware off your team.
Why should I choose to extend my warranty?
Ensure your business- critical hardware is protected by a managed services provider. The benefits to extending your warranty are endless, but here are the ones you’re looking for:
- Multi-vendor hardware protected, all covered by one SLA.
- Reduces disruption and risk of downtime, which could be critical for your business.
- SLAs are flexible to suit your business needs, personalized to you.
- Extended life of your business-critical hardware.
- Maximizes overall return on your IT investment for your network.
By upgrading your hardware when your OEM discontinues support, you are spending unnecessary money in attempt to improve the quality of your business network and security. This is money that could be better spent elsewhere, allowing business growth.
Why choose Velez Managed Services?
Our Velez Team have over 2 decades worth of experience in the IT Sector, and are equipped to work with almost all OEMs, all over the globe. We provide multi-vendor technical support, meaning your entire IT network’s support is covered under one SLA. We have parts centres located globally, allowing us to provide our services to, wherever you are located. Our website hosts 24/7/365 days support, for any issues you may have regarding IT support, with the fastest response times. We have multi-vendor accredited engineers, ready to provide support for almost any OEM asset, meaning our services are suitable for organizations and companies of all sizes. Velez Managed Services are globally recognized for its first-time fix rates, giving you large costs compared to those from an OEM or Break-Fix Services.
For more information on our managed services, visit velezmanagedservices.com