This week, Velez Managed Services released a new series on their YouTube Channel called “Inside the Channel”, where host Molly Mail talks to different members of Velez about topics in the channel, weather that be their job role or current events. The aim of the series is to talk about topics that aren’t usually spoken about in the channel and get to know the team behind Velez.
Kicking off episode 1 of the YouTube Series
Velez’s new series kicks off with an episode speaking on “Leading a Business in IT”, where Molly Mail talks to Sean Price about his current position as CEO of Velez Managed Services, as well as his previous business and what its really like to own a company in 2021- you’d be surprised to what he has to say!
Having owned companies previously, Sean tells us what he has learned over the years as a CEO leading a business in IT, and what he wishes he knew when starting out at 18, managing his first business. Running a business can be difficult, and often confusing, as many don’t know what to expect. With large competing organisations in the channel, Sean quickly realised when founding Velez that his vision must be different, and to stand out in a highly competitive sector, you must offer something different to your client base than what’s already out there.
If you are more of a visual audience, you can watch Part 1 of the series’ first episode here on the Velez YouTube Channel. Ensure you subscribe for any future episodes and other content.
If you’re more of a news/ blog reader, here is a rundown of episode 1: “Leading a Business in IT”.
Realisations of Working in the Channel
After telling us about Velez and his experiences building its up over the years- from employee success and failure to awards and certifications, Sean comments on the realisations he’s had whilst working in the channel and discoveries he has made over the years, stating “People don’t trust IT Services companies… at all. Basically, is what it is.” This comment came as a surprise, being that Sean owns a business in IT Services himself.
Sean quickly explains that this is due to the fear behind moving between companies, as organisations that require Third- Party Maintenance are known to stick with their current provider, scared if they change, they will be out of pocket. Having been asked what the misconceptions of Third- party Maintenance Providers are by Molly, Sean comments on the worry that companies will be over charged on their maintenance costs, therefore only trusting those they are with. After being asked his comments on this, Sean states “sticking with the safe option is an option, you can do that, 100%. But I think it’s always worth having a second opinion- it’s always worth having a conversation.”
Another common mistake people believe about TPM providers is what they actually do. Sean states that a large misconception is that they fix IT issues, such as “my printer is broken, my laptop won’t connect to the Wi-Fi”, whereas TPM providers “will look at 5000 laptops won’t connect to the Wi-Fi, rather than just John’s laptop.” Sean then shows his faith in his Marketing Department, stating to Molly- a Digital Marketing Executive at Velez- “you are educating the market… its not as scary as you think”. Sean explains in part 1 of the episode how important he believes marketing is in starting a business- “whatever you think you want to invest in ads and marketing and social media… you’re not spending enough.”
The Secrets behind running a Business in IT
Having covered the success of Velez and businesses in general, Molly asks Sean how the position of a CEO can affect how a business develops, and what the key to success is. As expected, there’s no easy answer, however, Sean gives advice he’s collected over the years to other business leaders watching. Firstly, Molly asks what a day in the life of a CEO is when working at Velez, to which Sean gives an unexpected, interesting answer: “I theme my days, so every day has a particular theme, and I try- where possible- to stick to that”. He reveals his week at Velez is split up into categories depending on the day, resulting in:
Sean concludes this has helped him ensure he doesn’t miss out on anything and gives equal focus to each area, essential when leading a business in IT.
Another tip Sean gives is to have two main priorities that have worked for him, which are “People above everything else”- to ensure your employees are happy so they feel motivated and enjoy work, and secondly to “make sure the numbers stack up”. It’s easy to ensure employees are happy, and it may be simple to ensure you’re making money. However, completing these at the same time can be difficult, however it is vital they are balanced.
Lastly, Sean admits “I wish I knew then how to manage people better” when talking about his past businesses, more of which you can find out about in the episode. When talking about something he wished he knew before starting a business, Sean mentions the importance of managing people rather than a business, as the company is made up of its employees. However, he comments “I wish I knew at the start of that, what I know today- but everything’s about learning”, showing he wouldn’t have known that without going down the path he did.
What’s next on the YouTube series?
Without episode one- part one- out on YouTube now, part two should be expected soon. However, in terms of future episodes, there are plans to chat with different members of the team at Velez, in hopes to find out more about their job roles, and other secrets of the Channel.
To find all episodes of the series, as well as other videos from Velez, visit their YouTube Channel at https://www.youtube.com/channel/.
To listen to more about the channel and business, listen to Velez’s podcast at https://anchor.fm/tpm-podcast .
Follow Velez on socials- @VelezGlobal .