MAINTENANCE

YOUR THIRD PARTY

MAINTENANCE PROVIDER

As a leading Third-Party Maintenance Provider, our team at Velez Managed Services can provide solutions which extend the life of your IT infrastructure and reduce operating costs, whilst offering our services for any other requirements your business may have. Our main focus is to provide the best, end-to-end IT solutions for your hardware maintenance, which are more cost effective than the average rate. Our services keep your servers, storage and network equipment performing at its optimum, so you don’t have to worry about unplanned downtime- 42% of which is cause by equipment failure. At Velez, we deliver high quality, flexible, post-warranty support with SLA’s that are customized to meet your specific requirements, so you get the coverage you require whilst maximizing your OPEX budget. Our priority is to provide our clients with the best services, at the best rates, with an SLA that suits them.

maintenance

SERVER

Upkeep of hardware can be expensive and hard to keep track of. Here at Velez, we focus on the keeping servers and other hardware working at their optimum. We ensure to provide cost-effective server maintenance solutions to minimise the risk of any critical downtime, which could result in data loss for your business. As your OEM warranty ceases, we continue to maintain your assets ensuring you get the best value on your investments and can extend their life, meaning your money goes further and your organisation’s support isn’t fragmented by individual OEMs (Original Equipment Manufacturers), which takes longer.

STORAGE

Our Velez Team prioritises the safety of our client’s data, ensuring it is not lost or corrupted. We provide global storage maintenance and support for industry recognised OEMs and give both solutions for server and cloud storage. Your data is as important to us as it is to you, therefore we help you decide the best way to store your data and offer different solutions that fit you. We understand your equipment’s up-time is vital and we make this our top priority.

NETWORK

Network requirements grow daily and constantly need reconfiguring to support your business and consumer needs. Here at Velez, we can design and implement a new network for your business with the requirements you suggest, or simply ensure your existing network is performing effectively, and to the best standards. It is essential we make your network perform at its optimum, so your business’ uptime is prolonged, and downtime is reduced, allowing your company to grow. By choosing Velez third party maintenance for your network issues, you can save up to 4 or 5 times the money over instant repair costs.

SERVER

Velez provide cost-effective server maintenance solutions to minimise the risk of any critical downtime on your business. As your OEM warranty ceases, we continue to maintain your assets ensuring you get the best value on your investments.

STORAGE

Velez provide global storage maintenance and support for industry recognised OEMs. Your data is as important to us as it is to you, with that in mind we understand your equipment’s up-time is vital and we make this our top priority.

NETWORK

Network requirements grow daily and constantly need reconfiguring to support your business and consumer needs. Velez can design and implement your network or simply ensure your existing network is performing effectively.

maintenance

GLOBAL SERVICE

DELIVERY

Velez Managed Services have engineers located across the globe, some with over 20 years’ experience in the industry. This means we can provide the same high-quality service, no matter where in the world you are located. When choosing Velez, you can avoid the arduous process of multiple suppliers and contracts. You will be provided with a single point of contact, keeping the whole third-party maintenance agreement simple and saving you time and money. We provide our clients with SLA’s, meaning we can provide services on your terms. With maintenance, one single issue and a whole system can collapse. We not only fix this but prevent it from happening by predicting defects and errors and preventing them from happening

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Service, 365 days a year

EXTEND THE LIFE OF

YOUR IT INFRASTRUCTURE

Your IT infrastructure is the core of your business functioning effectively and efficiently. This means it is essential that your business has the support it needs, at all times, to reduce downtime. Whilst your OEM may stop support following end of life (EOL) or end of sale (EOS), we provide you with reassurance and support whenever you require it, in order for you to continue using your hardware for as long you wish. By working with Velez, you can decide when you want to upgrade or make changes within your IT infrastructure by contacting us. We’ll give advice on what is the best choice for your company by considering price, time and scale of the project. Work with a company you can trust to supply third party maintenance services that will extend the life of your assets and meet your business and technical requirements.

maintenance

Save money

By choosing Velez, you can save on average 50% on your post-warranty maintenance with our third-party maintenance services vs that of the OEM. Whether it’s support and maintenance on a server or data storage array, our infrastructure services will allow your organisation to reduce costs on maintenance and upkeep once your equipment has reached EOL or EOSL (End of Service Life). By choosing third-party maintenance over buying new hardware is a huge money saver, considering the cost of network and maintenance support takes up to around 70% of a company’s IT budget

Single provider

Multiple vendors and contract management can cause unnecessary disruption and added costs. Third party maintenance with Velez enables you to streamline your support, as we cover all major vendors in the industry. This also prevents you from having to reach out to multiple different places for support, as we provide it all in one place. By choosing one provider who support multiple vendors, your company is at a reduced risk of unplanned shutdowns of servers, which effects more than half of all large companies across the globe.

24/7 support

As a global service provider, it is essential Velez Managed Services provides 24/7 support, 365 days a year so we are always able to assist you with any issues, anywhere in the world. We have trained professionals working on a global scale, who always have access to parts, logistics, and field engineers, so no matter where you are located, you can always get the support you need. You can rely on our support to keep your assets working to their optimum.

Save money

Save on average 50% on your post-warranty maintenance with our third-party maintenance services vs that of the OEM. Whether it’s support and maintenance on a server or data storage array, our infrastructure services allow organisations to reduce costs once equipment has reached EOL or EOSL.

Single provider

Multiple vendors and contract management can cause unnecessary disruption and added costs. Third party maintenance with Velez enables you to streamline your support, as we cover all major vendors in the industry. TPM also reduces downtime for your organisation as support isn’t fragmented by individual OEMs.

24/7 support

Velez Managed Services provide 24/7 support, 365 days a year so we are always able to assist you with any issues. Working on a global scale, we always have access to parts, logistics and field engineers, so no matter where you are located, you can always get the support you need.

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