Businesses continue to rely more heavily on technology and IT hardware than ever before, and inevitably, issues will arise which could cause major disruption to your productivity. Whilst it’s vital any issues are resolved rapidly; many companies may not require a managed IT support contract. When this is the case, you may benefit from ad-hoc engineering services.
Ad-hoc engineering services are essentially a “pay as you go” solution, so our team can work with you on a reactive basis rather than providing contracted on-going monitoring and maintenance. These services can be particularly advantageous to small companies as you only pay for our services if and when you require, enabling you to better manage your costs.
Your IT infrastructure is the core of your business functioning effectively and unlike an OEM, we can provide ad-hoc support covering a range of different brands, even past the EOL or EOSL.
Velez Managed Services offer global 24/7/365 ad-hoc IT support services, so no matter where you are located, our team are always on hand to resolve your IT issues. Our support team can solve your issues remotely or dispatch one of our certified engineers to you onsite. We’re fast and efficient and always aim to minimize any disruption and downtime.
Velez offer flexible SLA’s, and with our ad-hoc support services you only pay by the hour, with no contract obligation, so you’ll only be paying for our support as you require. Not only are you saving costs on contracts, but also on potentially needing to hire staff internally to support your IT infrastructure.
We always keep you up to date on the project’s progress and ensure your technologies are fixed cost-effectively and as quickly as possible.
If you would like more information on our ad-hoc engineering services, please contact our team today.