What is Storage Maintenance?
Storage Maintenance is the upkeeping and repairing of a company’s storage hardware.
The outsourcing of maintenance to third-party organizations is becoming more attractive to growing businesses. This is partly because remote access technology means it is now more possible to outsource, but also because it helps them remain more agile and scalable (than if they employed their own engineers), which is critical to business survival in the modern fast-changing economy.
There are advantages and disadvantages to how a company approaches their storage maintenance: They could employ internal engineers on a fixed salary or use a Third-Party Maintenance (TPM) organization such as Velez. The advantage of employing internal engineers is that they will be at the workplace every day so any issues with hardware are likely to receive immediate attention. However, it may be more costly for the business to employ full time engineers, especially when there might not be issues with the hardware every day. Using TPMs could be more cost effective as the engineers will be on call, and any issues with storage hardware will also be resolved quickly.
Velez employ highly skilled engineers who can offer the infrastructure support and maintenance that their clients require, including the upkeep and possible replacement of storage components like controllers, hard drives and SSDs.
An example of a service Velez may offer would be to replace the hard drive disk in the storage hardware, as much of this hardware may involve a rotating hard drive disk, which is a fragile component and as it functions in a rotating manner, there is a risk that it can experience issues; therefore, Velez may install a solid-state hard drive disk, which has minimal risk and greater performance
The security and maintenance of a company’s storage hardware is crucial to its operations; therefore, it is of paramount importance to have a contract with a storage maintenance provider. If an issue occurs with hardware, the company will want engineers on call to resolve the problem as quickly as possible with minimal business interruption.
Clients turn to Velez as they are seeking expert engineers who will be able to attend to their needs and resolve any issues with their storage hardware, providing a fast and cost-effective service.
They will also be looking for a company which can maintain their storage hardware effectively so that there is minimal risk of any further issues and they will have more time before they eventually upgrade.
Another thing clients will be looking at is how costly the contract is and how it can be paid. In a large company. whoever is looking to source a provider of Storage Maintenance will have to go through a complex procurement process, requesting for the funds (Capital Expenditure) to pay the provider. This is obviously a very stressful process for that individual, and it can take a long time for them to be granted the funds to pay for the contract, meaning their storage hardware will be at risk. However, Velez offer an OPEX (Operational Expenditure) commercial model with a monthly payment scheme for their services. Therefore, the example employee would not have to go through all the channels internally to get the CAPEX funds, as the monthly payment would fall within their OPEX budget and would not need the same level of approval from RR to be used to pay the provider.
The market for providing storage maintenance is rapidly increasing due to the ongoing advances in technology and the demand for this kind of service to be performed at data centres and in offices.