Choosing a managed services provider is difficult
Who provides the best services for the best price? When looking for managed services, it can be difficult to find the right company. Whether you’re undergoing contract procurement or looking for an SLA (Service Level Agreement), knowing what the pros and cons are of each company are is hard, as no one makes it easy for you. Apart from Velez.
We know each business is looking for something different. Different price limits, different time frames, different needs, etc. That’s why we create SLAs that fit each business, meaning our services can be fit for anyone. Everyone is looking for the best services, the best prices, the easiest access to solutions, however anyone can argue they’re better.
A lot of the time it can be the small things that convince people to choose Velez. We ensure our employees go the extra mile to make the services we offer the best they can be. There are always the big things, which everyone is looking for…
We have experienced engineers, equipped to work on most OEMs, located in over 180 countries across the globe. Our engineers can work with your existing IT maintenance team, or individually, to supply maintenance to your business. We work around you, meaning you provide us with the location of your business, and we have a team that will supply you with the services you need either in person or remotely, and can keep your network working at its optimum. All our services are offered at all our locations.
SLA’s fit for you
As contract procurement can be difficult, time consuming and expensive, we provide SLA’s which work around your business needs. Our service level agreements are made by you and us, meaning you get a say in the services you receive. Whether its break-fix one time maintenance or long-term managed services, we provide you with an SLA to meet your needs, considering time and cost.
One of our missions is to provide the best services for the most cost- effective prices. We pride ourselves on being able to provide our customers and clients with the best third-party maintenance and managed services, whilst being cost effective. Our services are fit for Small and large businesses, as we ensure we have something to provide for everyone.
Now that we’ve gone through what you’re looking for, were going to go through what makes Velez different. Being a business in the modern world, it’s not just as easy as selling a product or a service. There are so many ways you can give back, weather that’s to the customer, or to the world. At Velez, we believe the more you gain the more you give back. We value each of our clients, whether you’re with us for an hour, a week, a month or years. It’s the small things that may make you think our services are for you.
Many companies have started to participate in the salesforce 1%, which is about giving back 1% of equity, product or employee time back into the world. This has created an increase in volunteering hours, money donated, and technology resources donated to non-profit organizations. We have decided to join this movement, meaning we want to give back to the community too. In the past couple of years alone, we have donated to football clubs of all ages, provided school meals to school children for multiple years and partnered/ sponsored sports clubs to keep them going. There’s so much more we can do than donate to charities, and as we grow, we intend to give more back.
As a large part of our team speak Albanian, our Velez team stick by the Besa Albanian Culture. Besa is usually translated to “oath”, meaning to keep a promise. At Velez, our Besa is to do right by the customer first time, every time. We always put the needs of the customer first, meaning our Velez team will stick by their promise to do #WhateverITtakes. By incorporating Albanian culture into our values, it shows we appreciate everyone who works with us. Having employees all over the globe, we not only respect but incorporate all cultures into our company, keeping Velez inclusive.
CSR– Corporate Social Responsibility
Each month, we release a blog which defines how we have introduced new ways of sustainably improving our business economically, socially and ecologically. We constantly focus on extensive social issues, instead of just those that impact the profit margins, to try and consider different issues around the world and be considerate. Working and operating in so many countries, we like to stay in touch with what is happening globally and contribute positively. For example, we are a paperless company to try and tackle to excessive cutting down of trees, we work with and sponsor small sports clubs to give younger people larger opportunities and each year we focus largely on providing breakfasts at schools for children less fortunate. This also gives our customers piece of mind that they are partnering with a company who is globally aware and considerate.
Vision, Mission and Values
On our website, our clients can easily see what we stand by when we deliver our services by reading or vision, mission and values.
Our vision is to be the leading provider of Global IT Managed Services for the largest organizations in the world.
Our mission is to deliver incredible service delivery solutions to our global clients. We inspire to change the way Managed Services and Third-Party Maintenance is viewed by demonstrating that great support and technical skills can be scaled up globally, cost-effectively and intelligently. We put our people first and work towards growing our team towards being globally minded and remaining true to our individual cultural backgrounds.
Our values: Equality, Empathy, Proactivity, Possibility, Challenge, Commitment, Trust
These priorities show what Velez stands for, and show do everything right by the customer.
So why choose Velez?
Velez Managed Services are a managed service provider who pride themselves on providing the best managed services and third-party maintenance for cost effective pricing for businesses all over the globe. But you already know that.
Velez are not only a third-party maintenance provider. Velez are partners to large, global companies, who need someone to rely on for transferring data securely. Velez are sponsors for children’s sports clubs to allow them to keep playing and develop new skills. Velez are the suppliers of school supplies and meals for young children in less fortunate countries. Velez are the company who stand by their customers before anyone else.
Being a global service provider is not about the services you advertise; it is about the help you give to those who need it. The more we gain, the more we should give back.
To find out more about our Velez culture, visit our culture page.
To find out more about our services, visit our website.